What Data We Collect and Why We Hold It
At account registration, we collect your name, email address, date of birth, and the mobile number linked to your bKash, Nagad, or Rocket wallet. This lets us verify your identity and connect your payment rail to your account correctly. When you make a deposit or withdrawal,
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transaction reference numbers from bKash, Nagad, or Rocket are logged against your account record — we do not store your full wallet PIN or password at any point. We also collect device identifiers and browser session data automatically when you load the site or app on
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your phone. That includes IP address, operating system, and session timestamps. We use this to detect unusual login attempts and to keep your account access secure. Data is retained for as long as your account remains active and for a period afterward as required by the
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applicable rules of the jurisdiction in which we operate. If you close your account, we will tell you how long residual data is kept and under what conditions it is removed. Availability of this service and the scope of data obligations both depend on your local
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law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.